Refund Policy

Refund Policy:
At NSmedia, we strive to provide exceptional website development, digital marketing, and PR services tailored to meet our clients’ unique needs and expectations. We are committed to delivering quality work and ensuring client satisfaction throughout our collaboration process.

Cancellation Policy:
Once an advance payment has been received and work has commenced on a project, NSmedia operates under a strict 24-hour refund policy. This policy is in place to protect the investments made in initiating and executing the project, including the resources, time, and expertise dedicated by our team.

Client Responsibilities:
We encourage our clients to thoroughly review our proposals and discuss any concerns or questions before making a commitment. By engaging our services and providing an advance payment, clients acknowledge their agreement to adhere to our cancellation policy.

Exceptional Circumstances:
In rare cases of extraordinary circumstances beyond the client’s control, NSmedia may consider exceptions to the 24-hour refund policy. Such circumstances will be evaluated on a case-by-case basis, and decisions will be made at the discretion of NSmedia management.

Communication and Transparency:
We prioritize open communication and transparency throughout our client relationships. Should there be any issues or concerns regarding the project, clients are encouraged to reach out to their designated project manager or contact our support team promptly. We are committed to addressing any issues promptly and finding suitable resolutions whenever possible.